How to contact us
For questions, suggestions or if you need more information on one of our products, contact us via:
- Email: info@bauerfeind.co.nz
- Phone: +64 9801 5660
You can also use the chat feature on our website and leave us a message.
Contact Bauerfeind New Zealand
Where is my order?
If you are looking for an order update we recommend the following.
- Send us a request via email or our website chat feature asking for an order status update, our system will generally respond to you with an update and link to tracking information in a matter of seconds.
- Call us during business hours for a more personalised service.
For warranty or size exchange requests please visit the shipping and returns page.
We recommend using our email or chat feature, as answers to our most common questions will generally be responded to very quickly.