Bigger sizes need a redesign
It’s very supportive for a torn supraspinatus tendon and posterior labral tear with associated bursitis (the latter being the most painful of all). The adjustable pad gives good compression at the bursa which provides some modest alleviation to pain symptoms as I await a steroid injection. I think the length of the front a rear torso straps need to be longer in the maximum side to accommodate bigger bodies. The shortness across the back contributes to a hunched posture and digging in at the armpits, no matter how well positioned the straps are. I bought this type to alleviate the underarm discomfort other designs, but it partially fails in that regard due to the inadequate girth of the straps.
Bauerfeind New Zealand
We are pleased to hear that you are generally happy with this product, however we apologise for the inconvenience that the sizing issue may be causing you.
We are always trying to find ways to improve our customer service and our brand, thus your feedback on this product in appreciated, and we will pass on this feedback to the correct department.
We appreciate your understanding and cooperation and look forward to assisting you again in the near future.
If you have any questions or queries in regards to this issue, or generally, please never hesitate to reach out.